How to Download the BIS Certificate Online?

Understanding government portals can be tricky, but surprisingly, downloading your BIS certificate online is straightforward. This process provides you with official proof of your product’s quality and compliance. It reassures consumers that your products are safe, reliable, and meet all required standards.

This process ensures a smooth experience, enabling you to access and manage your important compliance documents from anywhere at your convenience. By following a few simple steps, you can complete your BIS certificate download or a BIS hallmark license download (for jewelry), ensuring your business is ready for the market.

Pre-requisites for Downloading a BIS Certificate: What You Need?

Downloading a BIS certificate is only possible after a successful approval, making the online download of the BIS certificate a straightforward next step.

Here are the prerequisites you must meet to download your BIS certificate online:

• Approved Certification: You must have a valid and approved BIS license or registration for your product. Ensure your product type is eligible for BIS certification. The certificate is issued only after your product has:
  • Successfully passed all required testing, 
  • Factory Inspection Report and Test Reports have been cleared, and 
  • The Bureau has officially approved the application of Indian Standards.
• Active Manakonline Account: You need to be a registered user with an active account on the official Manakonline portal. This digital platform manages all BIS applications, licenses, and certificates.

Note: Manufacturers or companies applying for BIS certification mainly use Manakonline. Regular consumers typically use the public verification tools, which do not require logging in.

• Login Credentials: You must have the correct username and password associated with your Manakonline account to access your dashboard and download the certificate.
• Payment of Fees: Applicants must pay all required application, inspection, and marking fees in full, or the system will prevent the digital certificate from being issued or downloaded. BIS certification fees generally range from Rs. 10,000 to Rs. 50,000 or more, depending on the product category, testing requirements, and inspection charges.
• Digital Connectivity: You need a stable internet connection and a device (computer or smartphone) to access the Manakonline portal or the BIS Care mobile app.

What is the Process to Download a BIS Certificate?

You can easily download your BIS certificate online by accessing the official portal or using the mobile app, making the process quick and convenient.

Step 1: Log in to the Manakonline Portal

The first and most crucial step is to access your company’s account on the official BIS online portal.

• Go to the official Manakonline portal.

• Use your registered email ID and password to log in to your account.

Step 2: Go to the Dashboard or License Section

After you successfully log in, the system directs you to your user dashboard, where it lists all your applications and licenses.

• On the main dashboard, look for a section titled “My Licenses,” “My Certificates,” or “View Licenses.”
• This area contains the list of all products for which your firm has applied for BIS certification.

Step 3: Locate the Approved License

Find the specific product and its corresponding license number for which you want to download the certificate.

• Scroll through the list of your licenses to find the one with an “Approved” or “Active” status.
• The license number (e.g., CM/L-XXXXXXXX) and the product name will be clearly displayed.

Step 4: Download the Certificate

The final step is to click the designated button to download the digital certificate. The system provides a digitally signed PDF as the downloaded file, which remains fully valid for official use and assures users of its authenticity.

• Next to your approved license, you will find a button or link that says “Download Certificate.”
• Clicking this button will automatically generate and download the certificate in PDF format to your device.
• The system issues BIS certificates as digitally signed PDFs when users download them online, which makes them official.
• Users can download BIS certificates only after the authority grants final approval and completes inspection, not immediately after they submit the application.

Please note that the system makes BIS certificates available for download only after it grants final approval and completes inspection, not right after the applicant applies.

How to Verify the BIS Certificate Online?

Verifying a BIS certificate online is an essential step for both consumers and businesses to ensure the authenticity and validity of a product’s quality mark.

1. Visit the Official BIS Website

Go to the Bureau of Indian Standards’ official website. You can typically find the verification portals under the “Product Certification” or “Conformity Assessment” sections. For some schemes, like the BIS Compulsory Registration Scheme (CRS), applications and verification are handled through a dedicated BIS online portal where businesses can register and track their certification status with complete accuracy.

2. Locate the Verification Tool

Look for a “Search License,” “Verify License,” or “List of Licensees” option. This is the main tool used for public verification.

3. Enter the Required Details

To perform a search, you will need specific information from the product or its packaging, which may include:

• License Number (CM/L Number): Authorities assign this unique number to the manufacturer, and it serves as the most reliable way to verify a license.
• Registration Number (R-Number): Authorities use the R-number to verify electronic and IT products under the CRS scheme.
• Product Name/Type: The name of the product you are verifying.
• Brand Name: The brand of the product.
• Firm Name: The name of the manufacturer.

4. View and Validate the Results

After entering the details, the system will generate a report. The results will display information about the certificate, including:

• The validity period of the license (start and end date).
• The name and address of the certified manufacturer.
• The specific Indian Standard (IS) number that the product conforms to.
• The current status of the license (active, suspended, expired, etc.).

By matching this information with the details on the product’s packaging, you can verify the authenticity of the BIS certification. Keep in mind that BIS updates its database regularly, so newly issued certificates might take 24 to 48 hours to show up online. 

Always check the validity period to ensure the certificate is current, and if in doubt, contact an expert like RegisterKaro for guidance.

Troubleshooting Common Issues While BIS Certificate Download

The online BIS portals can sometimes present a few hurdles. Here is a guide to some of the most common issues you might face when trying to download or verify a BIS certificate and how to resolve them.

1. Login and Account Access Issues

If you can’t log in to your Manakonline account, it’s usually due to incorrect credentials.

• Problem: You can’t log in to your Manakonline account.
• Solution: First, ensure you are using the correct username (often your registered email ID) and password. If you’ve forgotten your password, use the “Forgot Password” link on the login page to reset it. If your account is locked after multiple incorrect attempts, you will receive an unblock link via email. 

If the problem persists, you may need to contact your concerned BIS branch office or the support team.

2. Certificate Download Issues

If you can’t see or click the “Download Certificate” button, it means a prerequisite hasn’t been met.

• Problem: The “Download Certificate” button is not visible or clickable.
• Solution: This typically means one of the prerequisites has not been met.
  • Check Application Status: Ensure that BIS marks your application status as “Approved” or “Active,” as you can download the certificate only after BIS grants final approval.
  • Pending Fees: Verify that you have paid all application, inspection, and marking fees in full, as any outstanding dues will prevent the authority from issuing the certificate.
  • Technical Glitch: Try clearing your browser’s cache and cookies, or use a different web browser. Sometimes, a simple technical issue can prevent the button from loading correctly.

3. Verification Issues

If a certificate can’t be found or verified, it might be inauthentic or expired.

• Problem: The BIS certificate details cannot be found or verified on the official website.
• Solution: This can be a serious issue, as it may indicate an inauthentic certificate or an expired one.
  • Check for Typos: Double-check that you have entered the CM/L number (or R-number for CRS) correctly in the verification tool. A single typo can lead to a “record not found” result.
  • Verify Validity: Check the certificate’s validity period. An expired certificate will not show as valid in the online system. You need to apply for renewal before the expiry date to maintain its active status.
  • Contact BIS: If you are certain the details are correct and the certificate should be valid, contact BIS directly. This could be a database synchronization issue or, in a worst-case scenario, an indication of a fraudulent certificate that needs to be reported.

Importance of BIS Certificate

The BIS certificate is more than just a piece of paper; it signifies a product’s compliance with national quality and safety standards. 

• Ensures product quality and safety for consumers – BIS certification guarantees that products meet strict quality, safety, and reliability standards, reducing risks of defects or hazards.
• Builds trust and credibility in the Indian market – The BIS mark acts as a symbol of authenticity, helping consumers recognize and trust your brand.
• Complies with mandatory Indian Standards regulations – For certain goods, BIS certification is legally required, ensuring your products meet government standards and avoid penalties.
• Facilitates market access and business growth – Certified products can enter regulated markets, participate in tenders, and expand sales opportunities domestically and internationally.
• Protects consumers from substandard or hazardous products – BIS testing and audits prevent unsafe or low-quality goods from reaching the market, safeguarding public health.
• Strengthens brand reputation and competitive advantage – Having BIS certification differentiates your products from competitors, boosting consumer confidence and brand value.

Additional Tips

By keeping a few additional tips in mind, you can streamline your interaction with the BIS online system and ensure a smoother, more secure experience. These practices will help you manage your BIS registration, avoid common pitfalls, and maintain compliance.

• Proactive Management: Regularly check the license validity and renewal dates of your certifications on the Manakonline portal. This helps you avoid any lapse in your BIS license.
• Utilize the Official App: Download and use the BIS Care app for quick and easy certificate verification. The app allows you to scan a product’s QR code to instantly check its authenticity.
• Maintain Digital Security: Your Manakonline account is crucial. Keep your login credentials secure, and change your password regularly to prevent unauthorized access to your BIS registration details.
• Beware of Scams: Only trust certificates downloaded from the official portal. Be cautious of fake certificates shared via email or other unverified sources.
• Engage with Trusted Consultants: When working with BIS consultants, ensure they operate transparently and do not offer “guaranteed” or expedited approvals, as the process is based on strict product testing and factory audits.
• Report Issues Promptly: If you encounter any suspicious activity, such as fraudulent certificates or unauthorized use of the ISI mark, report it to BIS immediately through their official channels.

Final Thoughts 

In conclusion, the online process for downloading a BIS certificate is a testament to the Bureau of Indian Standards’ commitment to modernizing and simplifying compliance procedures. By leveraging the Manakonline portal, businesses can efficiently manage their certifications, from initial application to final download. This digital shift eliminates the need for physical paperwork and multiple office visits, providing a secure, reliable, and convenient way to access essential documents that are crucial for market access and consumer trust.

Successfully downloading your BIS registration certificate is the final step in a rigorous process of ensuring your product’s quality and safety. It’s not just a document; it’s an official endorsement of your product’s compliance with Indian Standards. By following the simple, outlined steps, being aware of common troubleshooting tips, and adopting proactive digital practices, you can ensure that your business remains compliant and ready to meet the demands of a quality-conscious market. The BIS online system empowers you to keep your business’s credentials up-to-date and accessible at all times.

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Frequently Asked Questions (FAQs)

Can I download the BIS certificate on my mobile?

Yes, you can easily download your BIS certificate using your mobile phone. The Bureau of Indian Standards (BIS) provides the ‘BIS Care App’ for both Android and iOS platforms. You can use this app to verify and download your BIS certificates on the go, in addition to using the primary Manakonline portal through your mobile browser.

Who can download a BIS Certificate?

Only the manufacturer or the authorized representative of a company that has successfully obtained a BIS license can download the certificate. The certificate is issued only after the product has passed all required testing, factory inspections, and the application has been officially approved.

How do I access the official BIS portal?

To access it, you must navigate to the Manakonline login page and sign in using your registered Username and Password. New users must first select the ‘Create account’ option and complete the registration and email verification process. Once logged in, you can manage applications, track license status, and download certificates.

What information is required to download the certificate?

To download the certificate, you need your registered email ID and password for the Manakonline portal. Once logged in, you will also need the specific license number (CM/L) or registration number for the product whose certificate you want to download.

Can I download a certificate for a pending application?

No, you cannot download a certificate for a pending application. The certificate is only generated and made available for download after the application has been thoroughly reviewed, the product has met all standards, and the license has been officially granted and marked as “Approved” or “Active” in the system.

What if I forgot my Manakonline password?

If you forget your password, you can use the “Forgot Password” link on the login page. You will receive a password reset link or instructions in your registered email ID. Following these steps will allow you to regain access to your account and proceed with the download.

How do I verify the authenticity of a BIS certificate?

You can verify a BIS certificate online through the official BIS website or the BIS Care app. Enter the CM/L number or R-number and other product details. The system will display the certificate’s authenticity, validity period, and details of the certified manufacturer.

What is the BIS Care App, and can I use it for downloads?

The BIS Care app, available on both Android and iOS, is a mobile application developed by BIS for consumers. While it’s primarily used for certificate verification and lodging complaints, you can also use it to view your product’s license details and status by searching with the CM/L number.

Can a consultant or agent download my certificate?

Yes, a BIS consultant or agent who has been authorized and granted access to your company’s Manakonline account can download the certificate on your behalf. However, you should always ensure you are working with a trusted consultant and keep your login information secure.

What if my certificate has expired?

If your certificate has expired, you cannot download a valid copy. You must apply for renewal of your license before the expiry date to maintain continuous compliance. The online system allows you to initiate the renewal process by submitting a new application and paying the required fees.

What does “pending fees” mean?

“Pending fees” refers to any outstanding payments for application, inspection, or marking fees. The BIS certificate will not be issued or available for download until all financial dues have been cleared. It’s essential to check the payment section of your account to ensure no payments are pending.

Is the downloaded certificate a valid legal document?

Yes, a downloaded BIS certificate in PDF format is a valid and legally acceptable document. It is digitally signed and carries the same legal weight as a physical certificate. It can be used for various official purposes, including tenders, audits, and business contracts.

What is an ISI Mark, and how does it relate to the BIS certificate?

The ISI Mark is a symbol of product quality and safety issued by BIS. It can only be used on a product once the manufacturer holds a valid BIS certificate for that specific product. The ISI Mark on the product directly correlates with the information on the certificate.

What should I do if the online portal is not working?

If you experience a technical issue with the portal, try a different browser or clear your cache and cookies. If the problem persists, it may be a temporary server issue. You can contact the BIS technical support team for assistance.