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How to Change Email ID on GST Portal

Swati Raghuwanshi
February 12, 2025
6 min read

Introduction

To update your email ID on the GST portal, log in to GST Portal, go to ‘Amendment of Core Fields’ under the ‘Registration’ tab, update your email in the ‘Authorized Signatory’ section, verify the OTP sent to your new email, and submit the request. Keeping your contact details updated ensures smooth GST compliance India, aligns with GST turnover rules, and helps small business GST registrants avoid penalties while maintaining proper GST registration India and GST applicability.

Why Is It Important to Keep Your Email Updated on GST Portal?

Keeping your email updated on the GST portal is essential for seamless tax compliance. It ensures you receive important notifications related to return filing, verification, and other updates. If you’re unsure how to change email ID in GST portal, the process is simple and helps maintain smooth business operations. For businesses, especially those under small business GST, staying compliant with GST turnover rules and GST applicability is crucial. An outdated email can lead to missed deadlines and penalties. Whether you’re managing GST registration India or ensuring GST compliance India standards, updating your email keeps you informed and avoids legal hassles.

Eligibility and Requirements for Changing Email ID on GST Portal

If you’re wondering how to change email ID in GST portal, it’s essential to understand the eligibility and requirements. Any registered taxpayer, including those under small business GST, can update their email through the portal to ensure smooth communication and compliance.

Eligibility

  • Any registered taxpayer under GST registration in India can update their email ID.
  • Businesses falling under small business GST or meeting GST turnover rules can make the update.
  • Authorized signatories listed in the GST portal are eligible to request the change.

Requirements

  • Access to the GST portal with valid login credentials.
  • Compliance with GST compliance India guidelines.
  • Mobile number linked to the GST account for OTP verification.
  • Valid proof of identity if required for verification.

Step-by-Step Process to Change Email ID on GST Portal

Updating your email ID on the GST portal is essential for smooth communication and GST compliance India. If you’re wondering how to change email ID in GST portal, follow these simple steps:

Step 1: Log in to the GST Portal

  • Visit the GST portal and enter your credentials.

Step 2: Navigate to ‘Amendment of Core Fields

  • Go to the ‘Services’ tab, then select ‘Registration’ → ‘Amendment of Registration Core Fields.’

Step 3: Update Email ID

  • Under the ‘Authorized Signatory’ section, select the person whose email needs to be updated.
  • Enter the new email ID and save the changes.

Step 4: Verify OTP

  • An OTP will be sent to your registered mobile number and new email ID.
  • Enter the OTP to verify the update.

Step 5: Submit and Wait for Approval

  • Submit the request with a Digital Signature Certificate (DSC) or EVC.
  • Once approved, your email ID will be updated.

Common Issues and How to Resolve Them

Updating your email on the GST portal is usually simple, but you may encounter some challenges. If you’re wondering how to change email ID in GST portal and facing issues, here’s how to resolve them:

Basic Issues You Might Face Solution 
OTP Not ReceivedCheck your spam/junk folder. Ensure the registered mobile number is active for GST compliance India verification. Retry after some time or use the “Resend OTP” option.
Authorized Signatory Not UpdatedOnly the authorized signatory can update details. If changes are needed, update the signatory first under GST registration in India settings.
DSC or EVC ErrorsEnsure your Digital Signature Certificate (DSC) is valid. If using EVC, confirm the linked mobile number is updated per GST applicability rules.
Pending Approval from GST OfficerSometimes, updates require approval, especially for businesses under small business GST or those meeting GST turnover rules. Track the status under ‘My Applications’ on the GST portal.

Security Measures While Updating GST Portal Information

When updating details like your email, following security measures is crucial to ensure GST compliance India and prevent fraud. Here’s how to stay secure while handling how to change email ID in GST portal:

  • Use Official Portal Only: Always update information through gst.gov.in to avoid phishing scams.
  • Secure Login Credentials: Never share your GST username, password, or OTP with anyone, ensuring GST applicability compliance.
  • Verify Authorized Signatory: Only an approved signatory can update details under GST registration in India.
  • Enable Multi-Factor Authentication: Use OTP-based authentication for extra security, especially for businesses under small business GST.
  • Check for DSC or EVC Validity: Ensure your Digital Signature Certificate (DSC) or Electronic Verification Code (EVC) is valid to meet GST turnover rules.
  • Monitor Update Status: Regularly check the ‘My Applications’ section to ensure changes are approved and avoid unauthorized modifications.

Conclusion

Updating your email on the GST portal is a simple yet essential step to ensure seamless communication and GST compliance India. Whether you’re a small business owner managing GST turnover rules or handling GST registration India, keeping your contact details updated helps avoid penalties and missed notifications. If you’re wondering how to change email ID in GST portal but need expert assistance, RegisterKaro is here to help! Our team ensures a hassle-free update process while keeping your business aligned with GST applicability regulations. From small business GST registration to ongoing compliance support, we make GST management effortless. Get in touch with RegisterKaro today and simplify your GST updates with expert guidance!

Frequently Asked Questions (FAQs)

  1. Who can update the email ID on the GST portal?
    Only the authorized signatory registered under GST registration in India can update the email ID.
  2. How long does it take to update the email ID on the GST portal?
    Once the request is submitted, it may take a few hours to a few days, depending on GST compliance India guidelines and approval by the GST officer.
  3. What if I don’t receive the OTP while updating my email ID?
    Check your spam/junk folder, ensure your registered mobile number is active, and use the “Resend OTP” option.
  4. Is there any fee for updating my email ID on the GST portal?
    No, updating your email ID is free and can be done online through the official GST portal.
  5. What happens if I enter the wrong email ID?
    You will not receive GST-related notifications. To correct it, follow the same how to change email ID in GST portal process again.
  6. Can a business with a turnover below the GST threshold update its email ID?
    Yes, businesses falling under small business GST and meeting GST turnover rules can update their details.
  7. Do I need a Digital Signature Certificate (DSC) for email updates?
    For companies and LLPs, DSC is required. Proprietorships and partnerships can use an Electronic Verification Code (EVC).
  8. How can RegisterKaro help with updating my GST details?
    RegisterKaro simplifies the process of updating your email and ensures GST applicability compliance. Contact us for expert assistance in managing your GST requirements.

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