How to Start a Business with Blue Dart?

Starting a business with Blue Dart means working with the company to provide its courier and delivery services in your area. You can become a Blue Dart franchise partner or delivery agent, where you help pick up and deliver parcels to customers. You will use the Blue Dart brand name, system, and support to run your business.

This kind of business gives you a chance to earn money by offering courier services, while Blue Dart helps you with training, technology, and operations. It's a good opportunity if you want to start a small business with a trusted company.

Starting a business with Blue Dart is a great way to enter the courier and logistics industry with the backing of a trusted brand

Step 1: Choose the Type of Business

First, decide what kind of partnership you want with Blue Dart. You can open a Blue Dart franchise, become a delivery agent, or run a pickup and drop (PUDO) center .. Consider factors like your budget, local demand, available space (100–300 sq. ft.), and daily time commitment before choosing.

Step 2: Visit the Official Website

Go to the official Blue Dart website atbluedart.com. Scroll to the bottom and find the “Contact Us” or “Franchisee” section. .

Step 3: Fill Out the Application Form

Complete the online form by providing your name, phone number, email ID, location, and your preferred business model. Ensure the contact details are correct, as Blue Dart will reach out based on this information. You may also mention any experience in logistics or retail (optional but helpful).

Step 4: Wait for a Call or Email

Once submitted, the Blue Dart team will review your application. If your profile matches their requirements, they’ll contact you via phone or email for the next steps. They may also request basic documents or photos of your proposed location during this stage.

Step 5: Attend the Meeting

You may be invited for an in-person or virtual meeting with Blue Dart officials. They will explain:

• The business model
• Your earning potential
• Required investment
• Support and training provided by the company

Be prepared to ask questions about service areas, responsibilities, targets, and the support system available.

Step 6: Submit Documents

If you decide to go ahead, you must submit important documents like”:

• Aadhaar card & PAN card
• Address proof (electricity bill or rent agreement)
• Photographs of the office premises
• GST registration (if applicable)
• Business certificate / trade license as per local municipal rules
• No Objection Certificate (NOC) from property owner (if rented space)

Ensure all documents are self-attested and up to date to avoid delays.

Step 7: Pay Initial Investment

Once approved, you’ll be required to make an initial capital investment , which can range from ₹1.5 to ₹5 lakhs depending on location and service model.
This may cover:

• Security deposit
• Franchise fees
• Setup costs (branding, IT equipment, furniture)

Some locations may also require recurring operational expenses , so plan your budget accordingly.

Step 8: Set Up Your Office or Center

Choose a strategic and accessible location for your center, preferably near markets or residential areas.
You’ll need:

• A clean, branded setup with Blue Dart signage
• Basic furniture (counter, chairs, shelves)
• Computer with courier software, barcode scanner, printer
• Stable internet connection and power backup
• Secure space to store packages before dispatch

Step 9: Training and Software Setup

Blue Dart will provide onboarding training that covers:

• Package handling
• Customer service protocols
• Software usage and tracking updates
• Safety and compliance measures

Their team will also install the Blue Dart logistics software , integrate it with your system, and guide you through a demo run before launch.

Step 10: Start Operations

Now, you’re ready to begin your Blue Dart business. Start handling courier pickups and deliveries with full support and brand power from Blue Dart.

Once your application is approved, setting up your Blue Dart office or center is the next big step. This setup is very important because it helps you run your courier business smoothly and professionally. You will need a good location, basic equipment, internet, trained staff, and support from Blue Dart to get started.

1. Choose a Good Location

Your office should be in a place that is easy to find and close to residential or commercial areas. It should have enough space to handle walk-in customers, receive parcels, and store packages safely. A ground-floor location is usually better for loading and unloading.

2. Office Setup

The office should be clean, well-lit, and have a basic setup including a front desk, chairs for visitors, shelves to store parcels, and a waiting area. You can also display the Blue Dart branding materials like banners and posters to give a professional look.

3. Internet and Power Backup

A stable internet connection is a must, as all bookings and tracking are done online. Also, install an inverter or UPS to keep your work running smoothly during power cuts.

4. Computer, Printer, and Other Tools

You’ll need a computer or laptop with updated software, a printer to print receipts and labels, and possibly a barcode scanner. A weighing machine is also required to check the weight of each parcel for billing.

5. Security Measures

Install basic security features like CCTV cameras and a lockable storage area to keep parcels safe. It is also good to maintain a daily record of incoming and outgoing packages.

6. Software Setup by Blue Dart

Blue Dart will install its official courier management system on your system. This helps you track parcels, enter customer details, print invoices, and stay connected with the central network.

7. Hiring Staff and Delivery Agents

Depending on the size of your center, you might need to hire 1–2 people to help with bookings and deliveries. Delivery boys should have a valid driving license, a two-wheeler, and knowledge of the local area.

8. Staff Uniform and ID Cards

Blue Dart provides official uniforms and ID cards to give a professional look and build customer trust. Make sure your team wears them during working hours.

9. Training by Blue Dart

Before starting full operations, Blue Dart will train you and your staff. This training covers how to use the software, handle packages, follow customer service rules, and deal with common problems. You will also be taught how to manage cash payments and handle COD (Cash on Delivery) parcels.

10. Following Safety and Service Guidelines

Blue Dart has specific rules for handling parcels, safety, timely delivery, and customer care. You must follow these guidelines to maintain service quality and trust.

Starting a business with Blue Dart can give you a steady and growing income if you manage it properly. Since Blue Dart is a popular and trusted courier company in India, many people prefer using its services for sending parcels, documents, and online shopping deliveries.

1. Commission on Each Parcel

You earn a commission for every parcel you book or deliver. This commission is either a fixed amount or a percentage of the delivery charge. The more parcels you handle daily, the more money you earn. If your center handles 100+ parcels a day, your income will be much higher.

2. Earnings from Bulk Shipments

Businesses and online sellers often send large numbers of packages. You can tie up with such businesses to handle their daily shipments. These bulk bookings help you earn more commission regularly.

3. Additional Services = Extra Income

You can also offer extra services like:

• Same-day delivery
• Pickup from doorstep
• Packaging services

These services come with extra charges, which means more money for you. Customers are usually ready to pay more for faster or premium services.

4. Cash on Delivery (COD) Handling

When customers order products online and choose cash on delivery, you collect the money and return it to the seller. Blue Dart pays you a small handling fee for each COD order, which adds to your income.

5. Regular and Repeat Customers

Once your business starts running well, you will build a loyal customer base. Regular customers like local shops, e-commerce sellers, offices, and even students will keep using your services. This gives you daily and weekly income without extra effort.

6. Brand Value and Low Marketing Cost

Because Blue Dart is already a well-known brand, you don’t need to spend much on advertising. The brand trust brings customers to your center automatically, helping you grow your business without big marketing expenses.

7. Extra Profits During Peak Seasons

During festivals, online sales, or holidays, people send and receive more parcels. These high-volume days give you the chance to earn extra profits through higher parcel handling and bonus payouts.

8. Scope for Expansion

If your business performs well, you can expand by opening another Blue Dart outlet in a nearby area or upgrading to a larger franchise. This increases your income and reputation as a trusted courier partner.

Once your Blue Dart business is set up, the next step is to grow it. To get more customers and earn more profit, you need to do simple marketing and give good service. Even small efforts can help your business grow fast.

1. Spread the Word Locally: Tell people in your area that you offer Blue Dart courier services. You can use banners, posters, flyers, or word-of-mouth to let shops, offices, and residents know about your center.
2. Use Social Media: Create a free business page on WhatsApp, Facebook, or Instagram. Post updates about your services, timings, and any special offers. Many people search online before visiting a courier center.
3. Offer Great Customer Service: Always be polite and helpful to your customers. Handle parcels safely and give clear answers. Happy customers will return and also tell others about your service.
4. Partner with Local Businesses: Talk to nearby shops, e-commerce sellers, and offices. Offer to handle their regular parcel deliveries. These business tie-ups can give you bulk bookings and steady income.
5. Provide Home Pickup Service: Offer to pick up parcels from people’s homes for a small extra charge. Many people like this service, especially during bad weather or busy days.
6. Keep Your Center Clean and Branded: Make sure your center looks neat and has Blue Dart branding like banners and staff uniforms. A professional look builds trust and attracts walk-in customers.
7. Stay Active During Festivals and Sales: Festive seasons and online sale days bring more parcel traffic. Be ready to handle the extra load. Deliver fast and keep stock of packaging materials in advance.
8. Ask for Feedback and Improve: Take feedback from customers and improve your service. If something goes wrong, fix it quickly and politely. Good service leads to repeat business.

Starting a Blue Dart business can be a great way to earn money, but like every business, it also comes with some challenges. If you understand these problems early and handle them the right way, your business can grow smoothly and successfully.

1. High Competition: Many courier companies are already in the market, which makes it harder to get regular customers in the beginning.
2. Delivery Delays: Traffic, weather, or technical issues can cause delays in delivery, which can lead to customer complaints.
3. Staff Shortage: It’s not always easy to find skilled and honest delivery boys or office staff, especially during busy times.
4. Handling Customer Complaints: Sometimes parcels get damaged, delayed, or misplaced. This can upset customers and affect your business reputation.
5. Managing Daily Expenses: You have to pay for rent, salaries, fuel, internet, and more. If parcel bookings are low, it becomes hard to manage costs.

Solutions:

1. Be polite, quick, and helpful to customers. Always keep them updated and solve issues fast. Good service brings repeat customers.
2. Tie up with local shops, online sellers, and small businesses to get regular parcel bookings. This ensures steady income.
3. Hire people who are honest and hardworking. Train them well in parcel handling, delivery routes, and customer care.
4. Keep a close eye on your spending. Avoid unnecessary costs, and try to save wherever possible without affecting service.
5. Give small offers like free pickup or discounts to first-time users. Promote your business through WhatsApp, posters, and local ads.