You can check your PAN card application status online within a few minutes. If you applied through Protean (formerly NSDL), enter the 15-digit acknowledgement number to track your application. If you applied through UTIITSL, enter the coupon number. Both portals may also let you track the application using personal details.
PAN applications move through several stages, from submission and processing to allotment, printing, and dispatch. The status tracker shows the current stage and helps identify whether the application needs any further action. After allotment, the e-PAN becomes available for download, while the physical card follows by post. The Income Tax e-Filing portal separately handles PAN verification and Aadhaar-PAN linking status.
Key Takeaways
- After you apply for a PAN card, track the application status on Protean using the acknowledgement number or on UTIITSL using the coupon number.
- Both portals may provide alternative tracking options using personal details when the application number is unavailable.
- PAN status updates typically cover stages such as application processing, PAN allotment, printing, and dispatch.
- The e-PAN is generally available for download after PAN allotment, without requiring applicants to wait for the physical card.
- The Income Tax e-Filing portal is used to verify an existing PAN and check Aadhaar-PAN linking status, rather than track a new PAN application.
What are the Different Methods to Check PAN Card Status Online?
You can check your PAN status through three online routes, depending on where you submitted the application and what information you have. These are:
1. Check PAN Status on the Protean Portal
If you applied through Protean (formerly NSDL), use your acknowledgement number to track the application.
- Visit the Protean TIN portal and select “Track PAN/TAN Application Status.”
- Select “PAN – New/Change Request” as the application type.
- Enter the 15-digit acknowledgement number and captcha.
- Submit the details to view the current application status.
Tip: If the acknowledgement number is unavailable, select the “Name and Date of Birth” option, where available, and enter the required details.
2. Verify PAN Status Via the UTIITSL Portal
Follow these steps to track applications submitted through UTIITSL using the coupon number issued during the application process:
- Open the UTIITSL PAN status page.
- Enter the coupon number.
- Provide the date of birth or date of incorporation, as applicable.
- Enter the captcha and submit the details.
- View the current status of the PAN application.
3. Verify PAN or Check Aadhaar-PAN Linking Status
The Income Tax e-Filing portal does not track the processing of a new PAN application. Instead, it provides services for an existing PAN.
- Select “Verify Your PAN” to confirm whether a PAN is valid and active.
- Select “Link Aadhaar Status” under the available quick links to check whether the PAN and Aadhaar are linked.
How to Check PAN Card Status Offline?
If the online status tracker does not work, you can contact the PAN service provider that processed the application.
- Contact Protean: For PAN and TIN-related queries, contact Protean at 022-4090-4242 or email customerservice@proteantech[dot]in. Keep the acknowledgement number and applicant details ready when contacting customer support.
- Contact UTIITSL: For PAN-related queries, email utiitsl[dot]gsd@utiitsl[dot]com or call 033-4080-2999. Keep the coupon number and applicant details available when contacting UTIITSL.
- Escalate unresolved issues: If customer support does not resolve a delayed or disputed application, use the concerned service provider’s designated grievance channel and include the application reference number and relevant applicant details.
What Do Different PAN Card Status Messages Mean?
The status message on the tracking portal shows the current stage of your PAN application. Common messages include:
- Application submitted / received / logged: The portal has received and recorded the PAN application for processing.
- Under process / verification: The agency is checking the application details and supporting documents.
- Application processed / approved: The application has cleared processing, and the PAN has been allotted.
- PAN allotted, card under printing: The PAN has been generated, and the physical card is being prepared for dispatch.
- PAN card dispatched: The agency has dispatched the physical card to the registered address.
- Rejected / discrepancy found: The agency has identified an issue with the application. The status may specify the correction or additional information required.
- No record found: The system cannot find the application using the details entered. Recheck the acknowledgement or coupon number and try again.
Which PAN Card Status Check Method Should You Use? A Comparison
Use the table below to compare the three methods and identify the right option for checking the status of a PAN Card application:
| Method | Portal | Best For | Details Required | What It Shows |
| Track through Protean | Protean TIN portal | Applications submitted through Protean | 15-digit acknowledgement number or available name and DOB option | Application progress, including processing, allotment, printing, and dispatch |
| Track through UTIITSL | UTIITSL PAN portal | Applications submitted through UTIITSL | Coupon number or available name and DOB option | Current status of the UTIITSL PAN application |
| Verify PAN through Income Tax portal | Income Tax e-Filing portal | PANs that have already been allotted | PAN and other requested details | PAN validity, active status, and Aadhaar-PAN linking status; not new application progress |
